Returns & Exchanges
At Xtreme Discount Mattress, we want you to rest easy knowing that your satisfaction is our priority. If you are not completely satisfied with your purchase, our streamlined return and exchange process is designed to help you find the perfect sleep solution.
Return Process
- 1.Sleep Trial Period
Sleep on your new mattress for at least 30 nights to allow your body to adjust to the new support system before initiating a return.
- 2.Contact Customer Support
If you still feel the mattress isn't the right fit after the trial, contact our support team within 90 days of delivery to discuss an exchange or return.
- 3.Inspection and Documentation
Ensure the mattress is free of stains or damage, as we require photos of the product and the original law tags to process your request.
- 4.Schedule Pickup or Exchange
Once approved, our team will coordinate a convenient time to pick up the original mattress and, if applicable, deliver your new selection.